Pricing
Quoted for your portfolio, not off a rate card.
No two portfolios are alike — a single condominium corporation and a developer with twelve communities need different things from us. We price after we've seen yours, and we put it in writing.
How it works
Three steps to a written proposal.
Book a demo
Tell us about your communities and units. We'll run a live walkthrough on data shaped like your portfolio: a month of billing, a payment, the close, the reports, the resident portal.
Walk your checklist
Bring the list of what you need. We'll go through it item by item and tell you plainly what's built, what's partly built, and what isn't yet — in writing, so there are no surprises later.
Receive your quotation
A written proposal sized to your portfolio, covering the subscription, setup and migration, hosting arrangement, and any custom work you've asked for.
Questions
Before you book — the usual questions.
How is Altrea priced?
For your portfolio, after a demonstration. The written proposal covers the platform subscription, setup and migration, your hosting arrangement, and any custom work — with nothing left to a surprise line item.
Is there a free trial?
Not a self-service one. Every client runs on a dedicated instance, so we start with a live demonstration on data shaped like yours. If you want to go further, we run a pilot loaded with your own portfolio before you decide.
How long does setup take, and who does the migration?
We do it with you. During setup we load your chart of accounts, units, owners, tenants, opening balances, rates and penalty rules together with your team, and the registers can be imported from spreadsheets with a dry run first.
Where is our data hosted and who can access it?
On your own dedicated instance and database, never alongside another client's. We can host it for you, or discuss running it on infrastructure you control. Access is governed by roles you control, staff can be required to use two-factor sign-in, and every change is on an audit trail with before-and-after values.
Can Altrea be changed to fit how we work?
Yes. Because your Altrea is yours alone, custom fields, reports, document layouts and links to your other systems can be built for you without affecting anyone else. Custom work is scoped and quoted like any project.
Do residents get access?
Yes. An owner of record signs in to the resident portal to see their balance, statements, payments and penalties, download a statement of account, report a concern, request an amenity booking and apply for a work permit. Going live with residents is planned with you as part of rollout.
What if something we need isn't built yet?
We'll tell you before you find it. We keep a written list of what Altrea does not do yet and show it in every demonstration. Anything we commit to building for you goes into the proposal, in writing, with no dates promised in the room.
Next Step
Get a quotation built for your portfolio.
Tell us how many communities and units you manage — we'll come back with a demo slot, then numbers, not a sales pitch.